Videos
Managing moral distress
Moral distress is part of pharmacy life; Amanda Galbraith and Curtis Ruhnau discuss how to manage it, and where you’ll always find someone who will listen Amanda Galbraith and Curtis …
POTY finalist Livelife Pharmacy Cooroy basks in sunshine
What are the two key factors that set this rural pharmacy apart from others? AJP host Miranda Deakin is joined at the AJP stage by Jacqueline Meyer, Livelife Pharmacy owner …
We like to shake things up: Capital Chemist Calwell
‘We find a need in the community and we do something about it. We don’t like to do things conventionally’ says ACT-based POTY finalist Pharmacists and co-owners Kathleen Tran, Lucinda …
Turn customers into advocates or lose battle for relevance
Did you know that your existing customer base is possibly your business’ greatest hidden asset? Customer experience expert Amanda Stevens tells us more During APP2023 Amanda presented a session titled: …
Uncertainty lies ahead
Community pharmacies have yet to see the impact of rising interest rates on their retail performance, says business specialist John Thornett But when this impact does start to be felt …
Practicing at the cutting edge of medicine
Kate O’Hara, SHPA vice president, speaks about workforce issues, scope of practice, medication charting and the opportunities in hospital pharmacy “Hospital pharmacy is a unique opportunity for pharmacists. You can …
Supermarket threat spawned Chemist Warehouse
While the creep of new players into pharmacy is “inevitable”, pharmacy owners should focus on their own business, says CWH’s Mario Tascone It was the fear of disruption from supermarkets …
End culture of shame
Boosting employee connections and eliminating shame could help keep pharmacists in the community pharmacy workforce, says pharmacist Helen Lowy Pharmacy owners are being urged to foster an environment where staff …
Pharmacy rules exclude young pharmacists from ownership
Restrictive policies also strangle innovation and “don’t serve” the community, CWH boss tell AJP Pharmacy location rules inflate the value of existing pharmacies, keep the next generation out of ownership …
‘It’s not about retail, it’s about a health experience’: Ouyen Pharmacy
The team’s efforts have resulted in a 40% growth rate in two years – and a Highly Commended award as finalists of Pharmacy of the Year 2023 When business partners …
We can’t just switch off 7CPA programs – Butler
May’s federal Budget will provide answers to several questions relating to the pharmacy sector, Mark Butler, the Minister for Health and Aged Care says Speaking during a doorstop interview at …
Unique challenges and innovation: POTY winner Thursday Island Pharmacy
In many ways Thursday Island pharmacy is the same as every other pharmacy in Australia – their patients ‘just happen to live on 18 different remote islands’ This unique geography …