Business Class
Focusing on future generations
Mentoring and encouraging the next generation of pharmacists is essential if we’re to bring along the next wave of owners, says John Thornett We have often said that your team …
The price of hindsight
Are pharmacies fanning the flames of disaster by their poor planning around managing their business margin? Diners at the Plaza Hotel in New York were given reason to pause over …
Blending the human and the machine
Webstercare founder Gerard Stevens describes how a Japanese business process concept helps boost outcomes from systems and processes “Work smarter not harder,” “Quality, not quantity.” We’ve all heard these refrains. …
AI meets the real world
Artificial intelligence in the pharmacy is not the way of the future—it’s here now Hearing the term ‘artificial intelligence’ (or ‘AI’) may conjure up an array of Hollywood images—Skynet in …
Electronic execution and remote witnessing: latest developments
Stephanie McGrath takes an updated look at everything pharmacists need to know Further to my article https://staging.ajp.com.au/columns/electronic-execution-and-remote-witnessing/ on 12 April 2021, there have been more developments in this space. The …
API acquisition joust not over yet
Wesfarmers the front runners but Sigma still in the running as takeover battle rumbles on When Wesfarmers bought W.H.Soul Pattinson’s 19.3% share of Australian Pharmaceutical Industries (API) in the first …
Surf’s Up
Pharmacies have found themselves in unpredictable waters over the past couple of years. Those who have navigated them most effectively have mostly followed a similar path to success Australian triple …
On the market
Survey reveals there is strong buyer demand and growing availability of pharmacies on the pharmacy market The results of a new market sentiment survey indicate there is “very strong buyer …
Looking at the market
Is the pharmacy real estate market continuing to perform well after 18 months of the pandemic? Leading broker Natalie Sirianni provides her view The pharmacy market in Australia is complex …
Navigating pharmacy in a Covid world
Lachlan Ballinger shares several levers that pharmacy owners can ‘pull’ to assist trading performance during challenging economic conditions The Covid-19 pandemic will have a direct and lasting impact on businesses …
Lightning can strike twice
Being successful in community pharmacy is all about managing, and improving, your performance regardless of the external forces There is a myth that lightning never strikes in one place twice. …
Sell benefits, not features
Finding an emotional connection with the patient offers the opportunity to move beyond a transactional interaction, says Glenn Guilfoyle Selling features-advantages-benefits has been around since Noah came off …