Getting to zero
In a difficult financial climate, following a ‘winter downshift’ and with 60-day dispensing kicking off, the challenge is immense for pharmacies to achieve growth in 2023/24. But it can be …
Pharmacy Whac-A-Mole
60-day dispensing promises to present pharmacies with multiple issues. They will need a comprehensive plan to confront them Kazuo Yamada hunched over his desk as he concentrated hard on his …
The dragon and the bubbleÂ
The pandemic profit bubble may have burst, but pharmacy’s now widely accepted role as a highly valued interface in the health system should provide more incentive than ever to push …
Pharmacy’s ‘date that will live in infamy’
The federal government revealed its plan for 60-day dispensing on 26 April, a watershed moment for community pharmacy. What does it mean? And how can we respond? On the 8th …
Finding ‘the King’
There are many so-called kings we encounter in our lives, but in business, there is only one king. Bruce Annabel and Mal Scrymgeour explain the best and worst ‘king hits’ …
The importance of being (like) ErnestÂ
In pharmacy, as in any business, a crucial component of success is the ability to manage many different budgets, say Bruce Annabel and Mal Scrymgeour Ernest Beaux, a Russian/French compounding …
All burnt out
Supply chain and workforce shortages, rising workloads, stressed patients: pharmacy is copping it from all angles… What can pharmacies do to avoid staff burn out? In 1826, British pharmacist John …
Finding the right measurement
Measuring the performance of your pharmacy seems easy, but are you looking at the right metrics to best gauge its success? Simon Stevin was well ahead of his time. In …
Shades of grey
What is a successful culture for a business? How do you define it? And how do you cultivate it? With audible gasps of astonishment, people peered excitedly through the window …
Light bulb moment
In the face of declining customer numbers for traditional pharmacy, Bruce Annabel and Mal Scrymgeour provide 9 tips to keep patients coming back to your pharmacy As a rule, light …
High pressure system
In the face of unrelenting stress on pharmacists and their teams, Bruce Annabel and Mal Scrymgeour offer six tips to help you create the right atmosphere to handle the pressure …
The trouble with purpose
Many pharmacies have a purpose that motivates their actions, however, they often have a flawed, or even no, plan to achieve this goal In 1860, the Royal Society of Victoria …