Business Class
The efficiency paradigm
One of the often overlooked areas of a pharmacy is its workflow processes. Deconstructing these is no easy task, but it can be a winning move to improve efficiencies. We …
Shades of grey
What is a successful culture for a business? How do you define it? And how do you cultivate it? With audible gasps of astonishment, people peered excitedly through the window …
What is a pharmacy owner’s role?
Most pharmacy owners are busy everyday in their practices, but are they missing out on the chance to plan for business success, asks John Thornett? At the time I write …
Buying a pharmacy in a strong market
A strong pharmacy market can be frustrating for potential buyers. Natalie Sirianni has some tips to help your chances of success During the last two years through the COVID-19 pandemic, …
Light bulb moment
In the face of declining customer numbers for traditional pharmacy, Bruce Annabel and Mal Scrymgeour provide 9 tips to keep patients coming back to your pharmacy As a rule, light …
Building for the future
Renee Giesemann explains why you need to consider your pharmacy’s website, and why you need to do it now We work with a number of independent pharmacies across Australia. When …
Avoiding pharmacy Rafferty’s Rules
How can pharmacies develop an efficient conveyor belt-like workflow, but with a human touch? Glenn Guilfoyle explains how to avoid workflow chaos The Macquarie Dictionary says the term ‘Rafferty’s rules’ …
High pressure system
In the face of unrelenting stress on pharmacists and their teams, Bruce Annabel and Mal Scrymgeour offer six tips to help you create the right atmosphere to handle the pressure …
Finding the best rate
Capitalisation Rate versus adjustments: what’s more important in a pharmacy business sale? Natalie Sirianni explains the calculations you need to know When I’m selling a pharmacy business, the first question …
The right advice
What have been our readers favourite business advice columns for the first half of 2022? Our weekly Business Class columns are always popular among readers seeking the latest advice on …
What is an organic marketing strategy?
What does organic have to do with digital marketing? Well, just like your tomatoes our social media marketing can sometimes benefit from some extra help to grow, says Renee Giesemann …
Interest rates and the pharmacy market
The Reserve Bank has increased interest rates in 2022, what impact is this having on the pharmacy real estate market and those looking to buy or sell a pharmacy? Interest …